Refund policy
Returns & Refunds
Return Policy
All items are made to order, so we do not accept returns or exchanges for incorrect size, color, or change of mind.
Please make sure to review sizing charts and product details carefully before placing your order.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or incorrect, we will gladly replace it at no cost to you.
To request a replacement, please contact us within 7 days of delivery with:
- Your order number
- A description of the issue
- Clear photos of the item
Refunds
Refunds are only issued if a replacement cannot be provided. Once approved, refunds will be processed back to your original payment method.
Lost Packages
If your package is marked as delivered but you have not received it, please contact the shipping carrier first. If you still need assistance, feel free to reach out and we will do our best to help.
Cancellations
Orders can only be canceled within 1 hours of purchase. After this time, production may have already begun and we cannot guarantee cancellation.
If you have any questions or concerns, please contact us anytime.